CS1000e CPMGS Reboot

[telebub]

Good Morning, we have a CS1Ke running a CPMGS on 7.5. 4 MG1010 cabinets with no IP telephony, all TDM sets.

We found that the backups to the USB were failing and replacing the USB drive did no good, they still failed. I accessed PDT and by simply entering the "help" command, my TTY port has been hosed since.

I attempted to access UCM and I eventually get the login page but after logging in, the web page just spins and I never get the menu. I confirmed I can Putty to the Linux Base and get logged in.

If I issue the reboot command from Linux Base, won't that only reboot the Signaling Server and not affect the Call Server? Any thoughts or recommendations are welcome.

 

[KCFLHRC]

It will reboot everything since it is CoRes. All applications run on the Linux in a CoRes environment.

 

[telebub]

Thanks KC.

 

[KCFLHRC]

My guess is your USB is not formatted correctly or you have a bad cpmgs card.

 

[telebub]

The archive failure messaage states no archives were completed since April 7. We tried both USB sticks and both fail. They both look fine in a PC. Hopefully a reboot of the card will fix all issues.

 

[KCFLHRC]

Unfortunately formatting them or using them in a PC is not the same as being able to write to them on a CPMGS card. There is a specific format process for those sticks.

 

[telebub]

In your experience, after rebooting the system by the reboot command in Linux Base, does the system typically come back up without issue? Do you ever have one belly up?

 

[KCFLHRC]

I have never had one go belly up on a reboot. I put several of these CPMGS cards in Arkansas and they worked pretty good. Early on their was some kind of recall on the cards but I cant remember the details.

 

[telebub]

FYI, we rebooted by the command reboot -1 in Linux Base and everything came up and worked fine, including USB backups.