Hi Guys,
The problem is that, when I call from a CS1000E the calling goes through a Call Manager as sip and then forward to the PSTN as h323. The call establishes correctly but if there is an IVR menu at first, I can't dial any opcion, it seems like something is not giving the dtmf tones. I've checked all the configuration between a CS1000E and Call manager, but I couldn't find what the problem is. Even I check the call trace, and I see the digits I'm dialing after the call establishes to the IVR menu.
by the way, I don't have problem for other calls that don's have an IVR as an entrance.
Any suggestions.
Thank you in advance,
The problem is that, when I call from a CS1000E the calling goes through a Call Manager as sip and then forward to the PSTN as h323. The call establishes correctly but if there is an IVR menu at first, I can't dial any opcion, it seems like something is not giving the dtmf tones. I've checked all the configuration between a CS1000E and Call manager, but I couldn't find what the problem is. Even I check the call trace, and I see the digits I'm dialing after the call establishes to the IVR menu.
by the way, I don't have problem for other calls that don's have an IVR as an entrance.
Any suggestions.
Thank you in advance,