Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CS1000E - Call Manager - PSTN ( Cant dial any number after the call establishes to a IVR Menu)

Status
Not open for further replies.

sashan

Programmer
Jul 25, 2006
21
PE
Hi Guys,

The problem is that, when I call from a CS1000E the calling goes through a Call Manager as sip and then forward to the PSTN as h323. The call establishes correctly but if there is an IVR menu at first, I can't dial any opcion, it seems like something is not giving the dtmf tones. I've checked all the configuration between a CS1000E and Call manager, but I couldn't find what the problem is. Even I check the call trace, and I see the digits I'm dialing after the call establishes to the IVR menu.

by the way, I don't have problem for other calls that don's have an IVR as an entrance.

Any suggestions.

Thank you in advance,
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top