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CS1000E - Call Manager - PSTN ( Cant dial any number after the call establishes to a IVR Menu)

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sashan

Programmer
Jul 25, 2006
21
PE
Hi Guys,

The problem is that, when I call from a CS1000E the calling goes through a Call Manager as sip and then forward to the PSTN as h323. The call establishes correctly but if there is an IVR menu at first, I can't dial any opcion, it seems like something is not giving the dtmf tones. I've checked all the configuration between a CS1000E and Call manager, but I couldn't find what the problem is. Even I check the call trace, and I see the digits I'm dialing after the call establishes to the IVR menu.

by the way, I don't have problem for other calls that don's have an IVR as an entrance.

Any suggestions.

Thank you in advance,
 
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