Cs1000 with an 1230 IP phone

[tech1971]

I have a CS1000 with a mixture of 1220s and 1230s. I have the message button (when pressed it goes directly to their voicemail box) on the 1220s working, but can't seem to get the button to work on the 1230s. Thanks for any help.

 

[Johnthephoneguy]

Post the tn of one not working please

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[gwebster]

Check that key 16 is programmed as MWK.

 

[tech1971]

Here you go I should have done this in the beginning

TN 220 0 00 00
DATE
PAGE
DES

DES TESTPH
TN 220 0 00 00 VIRTUAL
TYPE 1230
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 003
CUR_ZONE 003
ERL 0
ECL 0
FDN 7050
TGAR 2
LDN NO
NCOS 2
SGRP 0
RNPG 701
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBA WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTA CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTA ASCD
CPFA CPTA ABDD CFHA FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN
VOLA VOUD CDMR ICRD MCDD T87D KEM4 MSNV FRA PKCH
CPND_LANG ENG
RCO 2
EFD
HUNT 5000
EHT 5000
LHK 2
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 12
KEY 00 SCR 4050 3 MARP
01 SCR 7050 D MARP
02 MSB
03 SCN 4105 D
04 SCN 4104 D
05
06 TRC
07
08
09
10
11
12
13
14
15
16 MWK 5000
17 TRN
18 AO6
19
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 18 AUG 2009

Thanks

 

[Tman45]

Did you try to out and rebuild the phone or flush it (do a change and enter thru every prompt). I am not familiar with a 1230 so I am not sure if key 16 is the correct key.
What does the button do when you press it - nothing?

 

[tech1971]

I have not tried to out or flush the phone, and I hope I don't have to. There is about 80 phones.

Thanks,

Jamie

 

[pbxn]

Key 16 is right for the mwk btw.

This may be voicemail box specific (something like a check box to enable auto login) Log into your voicemail, and pull up one of the mailboxes that does not auto login, scroll through the options and look for auto login

 

[Tman45]

Yea it is just a troubleshooting tip to try to clear the phone in case it is having a problem - but if it is really happening on all 80 phones it could be something in the programming config or on voicemail itself as pbxn suggests.

I always try the flush and/or out and rebuild option on at least one of the phones you are having trouble with just to see if it clears the issue (doesn't seem likely on this issue however).

Good luck.

 

[tech1971]

Thanks