We're having a major problem at the moment; we have a virtual server set up to connect to to TM using IE6. This works perfectly well up until a couple of weeks ago and now none of our passwords/usernames will allow us access. It just fails to authenticate.
Our supplier engineers have been unable to figure out why, however they haven't given us direct logins to OTM so I can't just log on to the machine in question and check the settings directly.
Does anyone know of any reason the web interface would suddenly stop allowing us access? We get the login page up but no further.
Cheers
Our supplier engineers have been unable to figure out why, however they haven't given us direct logins to OTM so I can't just log on to the machine in question and check the settings directly.
Does anyone know of any reason the web interface would suddenly stop allowing us access? We get the login page up but no further.
Cheers