CS1000 E911 programming question

[nortelmel]

Team,
I have a CS1000 with an SRG. Out at the SRG when they call 9911 from the SRG things work ok. If they dial 911 from the SRG it goes to the Main and goes to the wrong PSAP.

SPN 911
FLEN 0
INPL NO
CLTP NONE
RLI 19
SDRR NONE
ITEI NONE

RLI 19
ENTR 0
LTER YES
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
FRL 0
DMI 20
FCI 0
FSNI 0
SBOC NRR
IDBB DBD
IOHQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0

ENTR 0
ESDN 911
ESRT 1
DDGT 911
MISDIAL_PREVENTION YES
MISDIAL_DELAY 4
ALOW_LASTDIG_REPEAT YES
DFCL 7482000
OSDN 2897
VOLO_COUNT 0

Any ideas? Need to get this fixed ASAP so any help would be great

thanks

Mel

 

[GHTROUT]

This might help, using ERL:

http://www.ghtrout.com/ghtrout/files/911_from_3_sites_on_Single_Rls5_PBX.zip

Or visit the YouTube page on the topic:

http://www.youtube.com/view_play_list?p=3D7AC91BA6D7308E

--
Nortel Resources at GHTROUT.com | Connect with me on LinkedIn
--

 

[Avaya911PLM]

It's going to depend on the ERL value in the TN of the SRG phone. Not nearly enough info to say what's wrong here. Some of the questions are:

What type iof set? TDM? VoIP?
What is the ERL?
Is the set location static or dynamic?
What is the ERL programmed as?
Are you using Dyanmic ELINs?
Do you have PS-ALI service with the carrier?
Are the SRG and Main in the same Selective ROuter?
Could you be sending the LDN due to an error?
Did you monitor the CLID on the DCH to see what you actually were sending?
Is the carrier passing the CLID you send or over writing it?

These are questions you will need the answers to.




--
Fletch
Avaya E9-1-1 Product Manager