CS1000 CDR issues 2

[thepfy]

Hi Everyone,

We recently had our provider setup CDR on our CS1000 to connect to a new voice recording setup. However, we don't seem to be getting any CDR data through. The support for the voice recording have tried through their software and hyperterminal and get nothing.I've tried with my laptop connected to the cable our provider labelled at as the CDR port and got nothing through Putty or Hyperterminal.

I can't spot anything obvious wrong in the configuration but I'm more an Avaya (red) guy than a Nortel guy. I've put the config below, is there anything obviously wrong?

Cheers

>ld 21
PT1000

REQ: prt
TYPE: cdr
TYPE CDR_DATA
CUST 0

TYPE CDR_DATA
CUST 00
CDR YES
IMPH NO
OMPH NO
AXID YES
TRCR YES
CDPR NO
ECDR NO
BDI NO
OTCR NO
PORT 2
CNI DGTS
BCAP NO
CHLN 4
FCAF NO

ADAN TTY 2
CTYP MGC
IPMG 0 0
DNUM 2
PORT 2
DES Logger
BPS 9600
BITL 8
STOP 1
PARY NONE
FLOW NO
USER CTY
XSM NO

>ld 21
PT1000

REQ: prt
TYPE: rdb
CUST 0
ROUT 100

TYPE RDB
CUST 00
ROUT 100
DES XXXXXXXX_DDI
TKTP DID
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI2
ISDN YES
MODE PRA
IFC E403
CNTY ETSI
SBN NO
PNI 00000
NCNA NO
NCRD NO
ISAR NO
CPFXS YES
SDID NO
DAPC YES
TBL 0
INTC NO
MBXR NO
DSEL VOD
PTYP DCO
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 1600
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 1 *
NDNO 1
DEXT NO
DNAM NO
MFC NO
ICIS YES
OGIS YES
TIMR ICF 256
OGF 512
EOD 13952
LCT 256
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GTO 896
GTI 0
SFB 3
NBS 2048
NBL 4096

IENB 5
VSS 0
VGD 6
DTD NO
SCDT NO
2 DT NO
DDO NO
DRNG YES
NDRI 02
CDR YES
INC YES
LAST YES
QREC NO
OAL YES
AIA YES
OAN YES
OPD YES
NDP EXC 0
CDRX YES
NATL YES
SSL
CFWR NO
IDOP NO
VRAT NO
MUS YES
MRT 50
MR NO
PANS YES
RACD NO
EQAR NO
FRL 0 0
FRL 1 1
FRL 2 2
FRL 3 3
FRL 4 4
FRL 5 5
FRL 6 6
FRL 7 7
OHQ NO
OHQT 00
TTBL 0
ATAN NO
PLEV 2
OPR NO
PRDL YES
EOS NO
DNSZ 0
RCAL NO
MCTS NO
ALRM NO
BTT 30
ACKW NO
ART 0
PECL NO
DCTI 0
TIDY 1600 100
SGRP 0
ARDN NO
AACR NO

ld 37
IOD000
.stat

TTY 0 : ENBL
TTY 1 : ENBL ( MGC 0 0 )
TTY 2 : ENBL ( MGC 0 0 ) DES: Logger
TTY 3 : DSBL DES: PTY_1
TTY 4 : DSBL DES: PTY_2
TTY 5 : DSBL DES: PTY_3
TTY 6 : ENBL DES: PTY_4

 

[GHTROUT]

The way I prove a TTY is functional: Set the ADAN TTY USER to SCH (Service Change) so I can actually hit return and see a response. Once you know the port is working, remove SCH, keep CTY, and connect it to the box that needs the CDR

If I were to guess, this is a DTE/DCE or wiring issue.

~~
Gene at GHTROUT.com

 

[thepfy]

Thanks for the advice. I'll see if I can get to the site to have a look.

 

[KCFLHRC]

Keep in mind that TTY is programmed on an MGC card and will require a null modem adapter for DTE connection.