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CS1000 - Callpilot Remote Notification - CLID

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lvjoe

IS-IT--Management
Jul 4, 2005
40
US
We are in the process of enabling "Remote Notification" for one number on our Call Pilot. What I can't figure out is where we can control the CLID for this Call Pilot initiated call.

Currently we have multiple CLID's with 0 being hardcoded to the main phone number.

Ideally we would like to have the CLID set as the individual mailbox, but if not possible, where would we set the CLID for the Call Pilot in general?

Thanks.
-jose
 
The CallPilot agents dial out using key 1, so just build a clid entry that is appropriate for your requirement, and assign it to key 1 of each CallPilot agent TN.

Key 1 SCN <dn> <CLID entry>
 
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