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CS1000 Audicodes Drop Insert

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MCSUSER

Technical User
Apr 2, 2009
31
CA
Hi,
Cabling:: cable 1 PSTN - > SBA port 1, cable 2 from SBA port 2 to CS1000. Audicodes act as a passthrough. If Audicodes is Powered Off we can place/receive PSTN calls. However, if SBA is ON, we can't place or receive calls. Get a fast busy. On Nortel side we see D channel and Loop UP are normal. Audocdes also look normal - GREEN. Could be an issue with protocol/linecode/framing issue even though all look normal. For Incoming calls, we don't get any digits coming from CO. But for outbound calls we see this error "CAUSE : Mandatory info IE missing".

Any siggestion is greatly appreciated.
 
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