From my customer...
we seem to have no way of knowing – until after the fact – when there may be calls queued on the CS 1000 phone system now.
In checking the CALLERS tab on SMILE (bottom right corner of screen dump) I can see what calls have been missed but get no audio telling me that another call may be waiting at the time the next calls comes in if I am already on a call.
Any ideas - thanks in advance
we seem to have no way of knowing – until after the fact – when there may be calls queued on the CS 1000 phone system now.
In checking the CALLERS tab on SMILE (bottom right corner of screen dump) I can see what calls have been missed but get no audio telling me that another call may be waiting at the time the next calls comes in if I am already on a call.
Any ideas - thanks in advance