CS 7.6 Problem : PRI247

[andri211]

There are an error with my system

PRI247 VIRTUAL DCH: 25 DATA: 4

This message appear when user access hms vm to leave/retrieve message on extension.

any idea guys? because this error keep appear on terminal

 

[dapster1]

Check the PNI of your routes....should be a 1 on both sides. Also verify rls settings on dch configurations
Hope this helps

 

[andri211]

How can I check the PNI of HMS ?

On CS is already set to 1 and RLS ID also confirmed

 

[andri211]

owh sorry

both rdb and net data have the same PNI : "5"

and rls id is 7

the release of cs1k is 7.6