CS-1000...Welcome message erased

[phemmy]

Hi All,
Pls kindly help sort out..
Got to work today and discover that my cs-1000 no longer do automatic welcome message when a call is received.

Please advise ASAP, as the console attendants are have 2 much calls to route.

Thanks for the anticipated assistance.

Phemmy

 

[Triton101]

Auto attendant to voice mail??? is your voice mail down?
Ran announcment? Your ran machine down?....interallia?

what is providing the "WELCOME MESSAGE

 

[tnphoneman]

Sounds like he may be using an agent greeting card?

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[acewarlock]

You have to do some of your own touble shooting before asking fro help and tell us what you did and what doesn't work.

Your question could be any one of 50 things.




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