CrystalServer AD log on problem?

[RobbieB]

I have recently installed Crystal Server XI and have been migrating user groups from Active Directory. This is great for cutting down on time creating users but they can not log on using their AD username/password. I have to go into the Central Management Console and create an alias with a default password that they are prompted to change at log on. Does anyone know if it is possible to use the AD username AND password or do I have to create an "Enterprise" account for them?
Thanks in advance,
RobbieB

 

[Turkbear]

Hi,
Not sure about XI, but in v10 the CMC authentication page for AD has options to create an alias with the same name when the AD account was added..That way users can use their AD login credentials...





To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[RobbieB]

That was it. I thought I had selected that option but apparently not.
Thanks.