Crystal XI Dll's

[munchen]

I have installed Crystal XI Developer edition on my pc and I have created a test report and all works as expected.

However I need to run this same report on one of other computers within the building (xp) using our in house application but keep getting the following error:

An DLR03 has occurred (20525)

Unable to load report

The computers within the building currently have the dll's for crystal version 8.5 on them. Which dll's do I need to install on these machines in order for the crystal XI report to work?

 

[Gramm]

Did you upgrade the machine from 8.5 to XI before running the report created in XI? You cannot open an XI report in 8.5.

 

[munchen]

Gramm

On the machine that gave the error message they still have the 8.5 dll's. I assume this is the problem but I want to know which XI dll's I need to install on the machines around the building.

 

[jessicabailey]

With Crystal XI there is something called "MERGE MODULES" that you need to use, this will install the old runtime dll's that we are used to using with 8.5.

If you go to this link:

http://support.businessobjects.com/fix/merge_modules.asp#05

and look under the section for Crystal XI you'll find more information.

If the link doesn't work go to support.businessobjects.com/search and search for this knowledge base article: c2017252

Hope this helps in some way.

Jessica