HI All,
We upgraded from CE 10 to XI R2. On the Server, the user is able to print from the Crystal Reports DHTML Viewer while viewing a report inside InfoView. On the user's desktop, when they click Print, the Crystal Reports Print Dialog comes up and then just hangs.
On the user's desktop where the user used to also view CE 10 reports previously, the old version of the Viewers and Print control are installed in the IE Objects directory. User is going to send me the version info of all the Crystal Activex objects downloaded.
Does anyone know what the problem is? Please let me know.
Thanks,
Suma.
We upgraded from CE 10 to XI R2. On the Server, the user is able to print from the Crystal Reports DHTML Viewer while viewing a report inside InfoView. On the user's desktop, when they click Print, the Crystal Reports Print Dialog comes up and then just hangs.
On the user's desktop where the user used to also view CE 10 reports previously, the old version of the Viewers and Print control are installed in the IE Objects directory. User is going to send me the version info of all the Crystal Activex objects downloaded.
Does anyone know what the problem is? Please let me know.
Thanks,
Suma.