Crystal Reports 8.5 Won't Export Sub Reports to Excel

[rrtraverse]

My Crystal report contains one sub report that exports correctly to Excel 7, but does not export the sub report at all when exporting to Excel 8. I have looked through the patches available for Crystal 8.5, but I see nothing that pertains to this issue. I guess I've missed something. Can someone help.

Thank You

 

[synapsevampire]

Did you apply the service pack?

http://support.businessobjects.com/fix/hot/si75/default.asp

-k

 

[rrtraverse]

I have created a Crystal 8.5 report that pulls data from a sql view. My report contains a sub report and is set to run and export to Excel nightly, using Info Scheduler 7. My problem is that when the main report has no records, the export for this report shows no records, even though there are records pulled in the sub report. It exports correctly to pdf format, so I'm wondering if this is an Excel export issue. I have installed the SP3 file to Crystal reports 8.5.