Crystal Reports 8.5 An exception occurred: 'Export'

[dough123]

Our web server was running windows 2000 iis5 for several years including crystal 8.5. We just migrated to windows 2003 iis6 and all applications work great. EXCEPT exporting to PDF with crystal reports. I installed all SP & hotfixes for exporting and still no luck. Called tech support and they don't support version 8.5 so they would not help me.
Can somebody please help me! I have just 2 applications left that use crystal reports 8.5 and they are well used.

This is the error:
Microsoft VBScript runtime error '800a01fb'

An exception occurred: 'Export'

 

[Durango122]

hi
check this
If you are attempting to create an ADODB.Connection, ADODB.Recordset, ADODB.Stream or ADODB.Command
object, this error might be caused by a corrupted MDAC. Update MDAC from

http://www.microsoft.com/data/.

might help


Durango122

 

[dough123]

thanks for the response. I think the ADO. connections are fine since we are still using older ASP applications (just a few) and they run,update fine.

It's only the Crystal export to PDF function that crashes, and I read somewhere that crystal's DLL has issues writing to a folder using IIS6, but I can't verify this since Crystal Support won't help me.