Hi,
I had deployed a vb6 application with crystal report(RDC) 8.5 on a multi-user environment.
The problem now is that when some of the users print out the crystal report using a dot matrix printer with A3 paper size landscape, the report only printed out 1/2 of the columns and the rest of the columns are truncated. These users are using Windows 98 and do not have crystal report designer.
There is no such problem with another user who is printing out through the same printer and having the same printing settings. This user is running on Win XP and she have crystal report designer.
Had anyone of you encountered this problem before and how do you resolve it? Please advise and thanks in advance.
I had deployed a vb6 application with crystal report(RDC) 8.5 on a multi-user environment.
The problem now is that when some of the users print out the crystal report using a dot matrix printer with A3 paper size landscape, the report only printed out 1/2 of the columns and the rest of the columns are truncated. These users are using Windows 98 and do not have crystal report designer.
There is no such problem with another user who is printing out through the same printer and having the same printing settings. This user is running on Win XP and she have crystal report designer.
Had anyone of you encountered this problem before and how do you resolve it? Please advise and thanks in advance.