Crystal Report and PDF Conversion

[onalos]

I am currently using crystal reports 8.5 and running windows XP pro. We have a program here that generates reports for our company using crystal and the problem I am having is when it comes to converting the report to PDF. When the report is generated everything looks fine and dandy. As soon as I print to PDF writer the report prints everything it is suppose to except that it puts black lined boxes around my graphs and pie charts. Now you are probably thinking what the big deal is but these lines are actually cutting into the paragraphs making it hard to read and when you send these out to customers its not an appealing look. Now I went and tried to print to distiller and that prints perfect except for the fact that I lose all the color and it seems to only want to print black and white. Now here is the kicker.......if I go into any other program on the machine and print to these two virtual devices everything prints fine like it is suppose to whether it is color or black and white. The second kicker is when I run these from a windows 98 machine everything prints fine in all applications as well as this program that generates these reports. Has anyone ever seen this before? Or has anyone a quick fix for this?

~Onalos~

 

[synapsevampire]

No black lines here for exports using CR 8.5, make sure that you don't have borders turned on (right click and select Borders and Colors), and try applying the service pack:

http://support.businessobjects.com/fix/hot/si75/?ref=default.asp_selectlist

-k

 

[onalos]

The program seems to be opening the rport in crviewer and so I do have a whole lot of options at all. I right clicked and do not seeing anything regarding borders, etc.
The report in crviewer looks like it is suppose to but when it is printed to pdf writer the black lined box appears around the grpahs of the pdf of the report that was just created. Its really strange. I looked at almost every setting in pdf writer and I cannot find anything.


~Onalos~

 

[onalos]

oops! I made sone typos to my last message. I meant to say that I do not have hardly any options at my disposal in crviewer. I meant to throw out there that I also applied service pack 3 as well and no luck there!

~Onalos~

 

[synapsevampire]

I didn't mean that you should open it in the crviewer, open it in Crystal reports 8.5, check for borders, apply the service pack (if required), and then test.

If it works, replace the distributed report with this new one, or redistribute the app.

-k