Crystal RDC causes GPF on PB disconnect

[everkleer]

I am using PB with the Crystal RDC. I have an app that conects to a db in pb then, among other things, can use the crystal rdc to view reports, then when the user is done it obviously disconnects from the db in pb. My problem is that the program crashes when I try to disconnect and I have tracked the source of this bug to be in the crystal commands. For one thing, if I try to open a crystal 9 report (using the crystal 9 rdc), I will get the bug when I disconnect whereas I don't if the report was created in a previous version of Crystal. Also no matter what version the report is in, if the report takes parameters and I enter one (either programatically or manually through the prompt that appears when I try to preview the report in the reportviewer control), I get this disconnect bug. And when I use the crystal applictaion ole object functions LogOnServer(...) or LogOffServer(...), I also get the GPF when disconnecting in PB.

I am using PB9 (also tested with the same results in PB8), Oracle 9i DB (also occurs w/ 8i), and, as I said, Crystal 9. Any help would be greatly appreciated!

Dan

 

[MColeman]

Dan,

I found an entry in the knowledgebase that might help:

http://support.businessobjects.com/library/kbase/articles/c2013582.asp

 

[everkleer]

It was suggested to me to use the ThreadSafe DBParm when logging onto Oracle and that worked but the PB Help docs mention that using ThreadSafe can affect performance. Does anyone know what the effects might be or where I might find out?

Dan