Have an issue with a client where when we load Accpac on one of the workstations the Crystal folder under the C:\Windows directory does not show up after the install and subsequently when you try to print any reports from this workstation in Accpac you get a load library error.
This is the only machine this has happened to. All other workstations are up and running and print without problem. The machine in question can do anything in Accpac except print obviously.
The only thing that I have noticed different is to what version(s) of Net Framework are installed. This machine in question only has MS Net Framework 4 Client and Extended loaded. All others have Versions 2 - 4 loaded. Also when loading Accpac on the machine an error comes up halfway through the install:
"You must use the Role Management Tool to install or configure MS Net Framework 3.5 SP1"
I assume this is related to Crystal not getting loaded and hence no Crystal folder in the C:\Windows directory? Not sure but seems odd.
Anyways if anyone has any thoughts much appreciate your input.
This is the only machine this has happened to. All other workstations are up and running and print without problem. The machine in question can do anything in Accpac except print obviously.
The only thing that I have noticed different is to what version(s) of Net Framework are installed. This machine in question only has MS Net Framework 4 Client and Extended loaded. All others have Versions 2 - 4 loaded. Also when loading Accpac on the machine an error comes up halfway through the install:
"You must use the Role Management Tool to install or configure MS Net Framework 3.5 SP1"
I assume this is related to Crystal not getting loaded and hence no Crystal folder in the C:\Windows directory? Not sure but seems odd.
Anyways if anyone has any thoughts much appreciate your input.