Crystal Export from Goldmine

[JohnnyL]

Hi,

My users run a crystal report (8.5) from the Goldmine (6.5) Reports Centre. This CR report is then exported from the CR viewer as a PDF or DOC, to be attached to an email message sent to a Goldmine contact.

After the outbound email is filed into Goldmine history, you cant see the PDF or DOC attachment because the original file was saved in an obscure temp folder.

Is there a way of making Crystal within Goldmine default to export to a common folder, other than manually navigating to it on each export. It could be done by changing the "temp" Windows environment variable on each PC, but I dont think it'd be a good idea to put Windows "temp" on a network share.

Any help out there?

Thanks
John

 

[richardy]

Hi John,

Sorry but your going to have to navigate to it each time.


Regards,

Richard.
PRIOR Analytics UK

http://www.prior-analytics.com/forum/

Sage CRM, GoldMine & HEAT Solutions Partner in the UK

 

[JohnnyL]

Thank you Richard.

I suspected that was the case, but worth a try.