Crystal Enterprise v10 port numbers

[waldopepper]

Now this question might not make much sense at all but I've been tasked with asking it by our helpdesk! Can you change the port numbers that CE v10 uses for its web traffic?

We had to seperate the web components of our Crystal Enterprise solution so that Crystal Enterprise is installed & runs on one server and the web side happens on another.

They have set this up by redirecting the traffic this way and it works fine but every now and again the live URL displays this error message:

Communication Error
Communication failed with all configured Web Component Servers because they are disabled or not currently running. If this problem continues, please contact the system administrator

Apparently this happens because CE has changed the port number it uses for this traffic and the web-server can no longer see the Crystal components on th CE machine. They changed the incoming port number on the webserver and it works again (I think!).

So basically is there a way of fixing the port number so that it no longer changes every now and again?

ta
w

 

[Turkbear]

HI,
CE's services can use a command line set of options to specify which ports to use:
From the CE10 Docs:

ns
cmsname[ort]
Specify the CMS that the server should register with. Add port if the CMS is not listening on the default (6400). This option does not apply to the CMS itself.

-requestPort
port
Specify the port that the server listens on. The server registers this port with the CMS. If unspecified, the server chooses any free port > 1024.

Note: This port is used for different purposes by different servers. Before changing, see Changing the default server port numbers.

-port
[interface:][port]
Bind WCS or CMS to the specified port, or to the specified network interface and port. Binds other servers to the specified network interface. Useful on multihomed machines or in certain NAT firewall environments.

Note:

Use -port port or -port interfaceort for WCS and CMS. Use -port interface for other servers. The port command is used for different purposes by different servers. Before changing, see Changing the default server port numbers.
If you change the default port value for the CMS, you must perform additional system configuration. For more information please see Changing the default server port numbers.

This is most often needed with firewalls...




To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[waldopepper]

OK great. Thankfully the pseudo-technical terms I used actually made sense!

Thanks