Crystal Enterprise ?? Does it come with Crystal v8.5 Prof ??

[markajem]

Sorry not a network guy here. We are running a Citrix system with Win2000 Prof and running Crystal Reports v8.5Prof edition.

Myself and the MIS director yesterday were attempting to enable us to export reports to different formats such as Word, Excel, Pdf etc but kept receiving an error message

"The report distribution expert is not installed"

Not realizing that we were going to Report>Compile Report and then selecting "Distribute Report After" and selecting yes we then got this error.

So he went to crystal's site and downloaded the report distribution export and then tried to install it and ended up reading that this functionality will be discontinued in v9. So this is where we decided to end it.

This morning I then went back to crystal and Reports>Distribution Expert and then realized this is where we should have been yesterday. My fault - stupid me. So I did not process anything becuase I was concerned that maybe it would write files to the network server that it should not. I pointed it to a report on my local drive and also pointed the destination to my local drive but it showed that some dlls' will be writen to drive M so I stopped.

Okay this is where the question starts: If we want to be able to export reports to Excel, Word or PDF format (these reports have drill down, group trees etc) do we need to go with Crystal Enterprise via web reporting? Are we misinterpretting the discontinuance of this ability. If someone can give me a little not too technical advice here I would appreciate it. This way I can discuss with our MIS Director and see which way we need to go for us.

Thanks and sorry if not explaining it very well.




Mark
Email: markanas333@hotmail.com

 

[Turkbear]

Hi,
In CR Pro you can export to various formats without using any distribution process..Just click on the little envelope icon when viewing the report..Once exported in the format you want, it can be treated like any other file and ftp'd,e-mailed,. etc...

 

[markajem]

If we attempt to export report we get a message that the dll's are missing. Our software consultant advised that we need to load the dll's in order for this to operate correctly. Thus using the distribution manager will give us the dll's needed.

Mark
Email: markanas333@hotmail.com

 

[Turkbear]

Hi,
If Export from CR Pro fails, then the software was not completely installed..Re-run the setup program and be sure to select all the export formats you will want to use ( use the custom install option)..
Again, distribution, AFAIK, has nothing to do with this type of export..

 

[markajem]

Thank you the problem has been solved. All reports now export as should. The problem was that we were running several Citrix boxes and just needed to find out from our software consultant also fluent in Crystal where to load the dll's.

Thanks again for your help


Mark
Email: markanas333@hotmail.com