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Crystal 8 with Access Database

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scotsbloke

IS-IT--Management
May 17, 2001
23
GB
Hi,

Firstly let me thank anyone in advance for any help you can give me on this.

I have created a database within Access which houses several columns that contain specific email addresses. Creating the report I have text boxes containing contact information specific to the customer details.

I have approx 500 clients which each have 4 to 5 sub departments all of which are displayed on the report.

What I'm trying to do is to allow the user to click on the text box which contains a specific department head and when doing so crystal opens email with the department head's email address.

I have managed so far to get it to work but each time I do I get the email address with '#mailto' at the end. I can't seem to get rid of this little extra. I have set the mailto property within the Access database but can't seem to get Crystal to understand that it is an email address. It keeps coming up with a message telling me it could not open program.

I have tried creating formulas and removed the statutory 'mailto' in the Format Editor - Hyperlink screen and pointed Crystal to the field containing the email address but no joy.

Anyone got a pointers for me?
 
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