When we received our version 9 Crystal with Great Plains 7.5, we received two CDSs: Crystal Reports 9 Professional and Crystal Enterprise 9 Report Application Server.
When we received our version 8 of Great Plains, we have received Great Plains OEM Edition Crystal Reports 10 (doesn't even say Professional but MBS says that it is pro version). I spoke with Business Solutions and we are supposed to receive 2 CDs. When you buy Crystal Reports 10 Pro, you receive CR 10 Pro AND Crystal Enterprise Express 10. We did not receive the Express CD and MBS has no clue about it.
Is anyone else wondering why we are not receiving what we should be? Why would we receive 2 CDs with version 9 and only 1 CD with version 10? I don't even know if it really is Professional version and if it's not, why did we get downgraded to Standard? If it is Pro, Business Objects says we are supposed to have 2 CDs.
When we received our version 8 of Great Plains, we have received Great Plains OEM Edition Crystal Reports 10 (doesn't even say Professional but MBS says that it is pro version). I spoke with Business Solutions and we are supposed to receive 2 CDs. When you buy Crystal Reports 10 Pro, you receive CR 10 Pro AND Crystal Enterprise Express 10. We did not receive the Express CD and MBS has no clue about it.
Is anyone else wondering why we are not receiving what we should be? Why would we receive 2 CDs with version 9 and only 1 CD with version 10? I don't even know if it really is Professional version and if it's not, why did we get downgraded to Standard? If it is Pro, Business Objects says we are supposed to have 2 CDs.