CRW32.exe crashes when opening report

[Hueby]

Hi all,

Have a user with XP Pro, Crystal Reports 10 Dev. and every time she opens a report it crashes. It gives the CRW32.exe crashed error.

To my knowledge no new programs were installed. I un-installed CR 10, reinstalled, with no luck. (It has been working fine for months)

Should I try to go through the registry to remove CR references, and reinstall again?

Any help or ideas are welcome!

 

[Tatertot45]

This is going to sound really silly, but is the computer current with Microsoft Automatic updates? I got behind on my updates and had the same error message after working in CR for a few minutes. I got so ed up fighting the crashes, that i quit fo the day and ran the updates. Oddly enough... The crashing stopped.

good luck...