I suspect the problem you are seeing is caused by Version 2.0 .NET framework being installed on your server.
Crystal Reports Server and Business Objects Enterprise XI require .NET Framework version 1.1.4322 whereas your server probably has .NET Framework version 2.0 installed. These 2 (and other ) versions of .NET Framework can coexist on the one server, however they need to be installed in a "side-by-side installation.
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