ENVIRONMENT: MS WTS V 4.0 WITH SP 6, CITRIX MF 1.8 WITH SP2, APPLICATION WITH CRYSTAL 7.0 INTEGRATED WITHIN IT, APPLICATION IS PUBLISHED EXPLICTLY.
FACTS: 99% OR REPORTS RUN FINE. ALL FILES FROM \WTSRV\CRYSTAL FOLDER ARE IN \WTSRV\SYSTEM32 FOLDER. THE REPORTS ARE LAUNCHED FROM WITHIN THE APP AND PROMPT THE USER FOR PARAMETERS. THESE REPORTS RUN FINE FROM THE DESIGNER.
PROBLEM: FOR SOME USERS AND SOME ADMINS, SOME REPORTS DO NOT EXECUTE. THE REPORT BEGINS TO OPEN AND GETS "HUNG" WITH AN HOURGLASS. THIS HAPPENS TO 4 REPORTS ONLY, AND BEFORE THE PARAMTER BOXES OPEN.
I HAVE TRIED: DELETING THE USER PROFILES. CHANGING PERMISSIONS ON THE CRYSTAL DLLS. CHANGING PERMISSIONS ON SYSTEM32 FOLDER. COPYING CRYSTAL DLLS TO THE APPLICATION FOLDER.
ANY IDEAS?
WHAT ELSE CAN I DO?
FACTS: 99% OR REPORTS RUN FINE. ALL FILES FROM \WTSRV\CRYSTAL FOLDER ARE IN \WTSRV\SYSTEM32 FOLDER. THE REPORTS ARE LAUNCHED FROM WITHIN THE APP AND PROMPT THE USER FOR PARAMETERS. THESE REPORTS RUN FINE FROM THE DESIGNER.
PROBLEM: FOR SOME USERS AND SOME ADMINS, SOME REPORTS DO NOT EXECUTE. THE REPORT BEGINS TO OPEN AND GETS "HUNG" WITH AN HOURGLASS. THIS HAPPENS TO 4 REPORTS ONLY, AND BEFORE THE PARAMTER BOXES OPEN.
I HAVE TRIED: DELETING THE USER PROFILES. CHANGING PERMISSIONS ON THE CRYSTAL DLLS. CHANGING PERMISSIONS ON SYSTEM32 FOLDER. COPYING CRYSTAL DLLS TO THE APPLICATION FOLDER.
ANY IDEAS?
WHAT ELSE CAN I DO?