Crosstalk after new DIDs installed

[shoehorn]

I'm on CM 2.1, S8700s, MM2.0, CMSr3v9. After having Verizon setup 20 new DIDs to add to my existing 35 anyone receiving calls on DIDs 36 through 55 has either heard or had an inbound caller tell them that they could hear incoming fax call tones and other people on the line with them. Usually the called person does not hear the other people speaking and sometimes they do. Sometimes bothe inbound calling paries can hear each other. I had 7 TN753 boards with 5 DIDs each assigned to them. I added an 8th TN753 board and began the new DIDs on this board with #36-43. I spread the balance of the 20 new DIDs across the original DIDs using the 3 unassigned ports on each board. The called parties are using either ananlog, digital phones, or VOIP. My current release is R012x.01.1.414.1.
Verizon has done about all they can since they moved everything to a new switch carrier this weekend because another company a few blocks away was hearing our phone calls as well after they had installed 8 new DIDs at thye same time. Does any one know of Avaya patches or cures for crosstalk problems?

Thanks,

Chris

 

[edelliott07]

Sounds to me like Verizon still has a problem somewhere down the line. If another company was hearing your calls as crosstalk. I would pound on them some more to get them to check all their equipment. Maybe a slick is bad somewhere.

 

[shoehorn]

Thanks but we are no longer sharing a T1 with this other company and we have no cable count in common as a result of the work done this past weekend at Verizon. Through Google I have found patches for Crosstalk referenced in PSNs 001340u, 001411u, 001412u. There may be more PSNs but there is definitely an Avaya based crosstalk problem(s) that they have issued patches for.