To do a manual crosstab, first group on {table.employee} and then on {table.targetclosedate}. Place {table.transactionno) and other application info in the detail section. For a drilldown per row, you would then create a series of formulas, one per column, like the following:
//{appstep1}:
if {table.appprocess} = "step 1" then 1 else 0
//{appstep2}:
if {table.appprocess} = "step 2" then 1 else 0
Right click on each formula and choose "Insert summaries on all groups" and insert a grand total if you wish. Then hide the details section. You can now drill down on the summaries to see the detail section with application info.
To get a drilldown per "cell" at the target date close group level, you would need to create a separate subreport for each column. The subreport would contain the detail info you want, and would be linked to the main report by {table.employee} and {table.targetclosedate}. In the record selection formula of the subreport, you would limit the records to those that match the column field in the main report, e.g., for subreport "Step1", the record selection formula would look like:
{table.appprocess} = "step 1" //the subreport links would automatically be added to this
You would suppress all sections of the subreport except those you want available for drill down. I would format the subreport to be on-demand (format->subreport->subreport->on-demand subreport. Then also choose "subreport caption"->x+2 and enter:
totext(sum({@appstep1},{table.targetclosedate}),0,"")
Place the subreport in the group #2 (target close date} header or footer (whatever you are displaying) under the column to which it corresponds. The summary for the cell will act as a hyperlink to the details of the subreport.
You would repeat this subreport for each column for the close date group, only changing the record selection and the caption for the hyperlink.
If you also want to have the capacity for drill down at the employee group level, you would repeat the above steps, except your link would only be on employee, and you would place the subreport in the employee group header or footer.
I didn't test this out, but I think it should work.
-LB