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CRM 8.9 - How to process E-mail

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Solojer

Solojer

Technical User
Feb 28, 2008
54
CA
Hello, I am new to this product, and was wondering if you could offer some of your expertise:

I'm looking for a tool which will process incoming and outgoing e-mails, and automatically add the details to the
case/opportunity/etc. I know about the "multichannel communications" module, but it does WAY more than I need/want. Thanks!!
 
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