CRM 3.0 Reports

[Narizz28]

Just a quick question, I installed CRM on a different box than SQL and Reporting Services. I entered the url of the reportserver using the computer name in the address (i.e.

http://server1/reportserver)

and everything works fine while on the server, however when I Open CRM from a remote PC not on the same network as the CRM server, I get an error when I got to reports. Should I be using the external address of the Report Server (i.e.

http://server1.domain.com/reportserver)?

Thanks in advance.

 

[jodonnell]

By remote do you mean a laptop connected to your network over a VPN connection. This may be a kerberos issue. Go to microsoft.com/downloads and check out the crm article talking about additional steps needed when the reporting server is on a different box

John O'Donnell, Microsoft CRM MVP, MCSE, MCSA
MBS Certified Master–Applications for Microsoft Dynamics CRM
MBS Certified Master–Installation & Configuration for Microsoft Dynamics CRM
Crowe Chizek and Company LLC

http://www.crowecrm.com

 

[Narizz28]

Thanks for the response John, That's the step I'm on. I have the whitepaper, but haven't had a chance to read it yet. FYI, by "remote", I mean across the internet remote. No VPN.

Thanks again for your advise.