wysiwygGER01
Programmer
Hi,
We are using Accpac 5.5 and I've got a real credit note mess here and would really appreciate any help.
It started with an OE invoice being entered correctly.
Then a credit note for that OE invoice has been entered in A/R instead of O/E.
At the same time someone else raised a credit note in O/E.
So the O/E site of things has been sorted.
To get the wrong A/R credit note out of the system an A/R invoice has been entered.
So it should be ok from an accounting point of view but the A/R aged trial balance for this customer still shows the wrongly entered invoice and credit note. How can I marry these two up so they disappear from the aged trial balance report?
We are using Accpac 5.5 and I've got a real credit note mess here and would really appreciate any help.
It started with an OE invoice being entered correctly.
Then a credit note for that OE invoice has been entered in A/R instead of O/E.
At the same time someone else raised a credit note in O/E.
So the O/E site of things has been sorted.
To get the wrong A/R credit note out of the system an A/R invoice has been entered.
So it should be ok from an accounting point of view but the A/R aged trial balance for this customer still shows the wrongly entered invoice and credit note. How can I marry these two up so they disappear from the aged trial balance report?