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Creating tickets in Service Center tickets from a java application

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Sunithaj

Sunithaj

Programmer
Apr 4, 2007
1
US
Hi All,

I am trying to get hold of ways to create, modify, search and delete Service Center tickets from a web (java) application. Please guide and share your experiences.

Thanks
Sunitha
 
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Check out the SCAuto or SOAP interfaces. Either one requires a license, so see if yours includes it. SOAP is only in version 6 and up.
 
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Another way is (only know 4.x) to move the event tables from P4 to a SQL Server and add tickets events in the eventin table.
 
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