Creating Dynamic Labels

[mclellan]

Hello,

I am starting to experiment with dynamic labels and wanted to know what the format would be.

If I use a label box and select INCRP_NIC_1 with a label of 50005, how would I created this as a dynamic label?
INCRP_NIC_1.50005?

Thanks for your help!
Barry

 

[adminto]

which release?

 

[mclellan]

That would have helped! Sorry, ICM 4.6.2 SR4.

Barry

 

[adminto]

You can use expression editor e.g if the agent extension has been entered in a IVR CED. If you just want to hard code it why not use the label node. If you really want set a call peripheral to 50005 and use expression editor to set it.