Creating a new Entry (CLID)

[optionman]

I have a new DID block that is reading the wrong Called ID on outside phones. How do I create a new entry in the pbx that will show the correct caller ID. I know once you create the entry you attach that clid to the phone but I can't remember how and where to do this. Thanks.

 

[tnphoneman]

It is done in LD 15 under the NET_DATA gate opener. You have to answer yes to the CLID prompt.

Signature===========================================
Artificial Intelligence Is No Match for Natural Stupidity.

The latest survey shows that 3 out of 4 people make up 75% of the population.

The original point and click interface was a Smith & Wesson.

Red meat is not bad for you, it is the green fuzzy meat that is bad.

 

[pronei]

LD 15
Net
CLID

 

[optionman]

Do I do a new or change? How can I print up the exsisting entries so I know where to start?

 

[pronei]

LD 21
PRT
CLID

 

[tnphoneman]

CHG

Signature===========================================
Artificial Intelligence Is No Match for Natural Stupidity.

The latest survey shows that 3 out of 4 people make up 75% of the population.

The original point and click interface was a Smith & Wesson.

Red meat is not bad for you, it is the green fuzzy meat that is bad.

 

[optionman]

Thanks very much. Gottit.

 

[911guru]

Make sure your ESA settings for each new CLID are also correct so that you get proper E911 CLID!

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&handle=911guru

 

[optionman]

OK, Thanks.

 

[Johnthephoneguy]

When you have your clid table built then you have to change the phone itself to use the new entry.

Key 0 scr 1234 x <----- the x being the new clid table entry number you just created.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[optionman]

Thanks John.

 

[911guru]

And make sure you use a "D" for the CLID on the rollover keys. Otherwise you will be sending out bad CLID if your rollovers are not DID numbers.

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&amp;handle=911guru

 

[mjgolli]

Our caller id was all screwed up on our two option 11s. The telco was not doing anything for our cid. Our cid was only transmitting our 4 digit DNs. I didn't even think about this until I started auto filtering calls on my Asterisk PBX at home...

Here are our clid entries. They are the same on both option 11s...

Entry 0 is our default.
Entry 1 works like a "D" in your scr key and scans for the first valid clid entry from key 0 up.
Entry 2 is for our non-routable DNs.
Entry 3 is for our CallPilot.
Entries 4 and 5 are for our call centers.

ENTRY 0
HNTN
ESA_HLCL 937425
ESA_INHN NO
ESA_APDN YES
HLCL 937425
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 1
HNTN
ESA_HLCL 937425XXXX
ESA_INHN NO
ESA_APDN NO
HLCL 937425
DIDN SRCH
HLOC
LSC
CLASS_FMT DN

ENTRY 2
HNTN
ESA_HLCL 937425XXXX
ESA_INHN NO
ESA_APDN NO
HLCL 937425XXXX
DIDN NO
HLOC
LSC
CLASS_FMT DN

ENTRY 3
HNTN
ESA_HLCL 937425XXXX
ESA_INHN NO
ESA_APDN NO
HLCL 937425YYYY
DIDN NO
HLOC
LSC
CLASS_FMT DN

ENTRY 4
HNTN
ESA_HLCL 937425XXXX
ESA_INHN NO
ESA_APDN NO
HLCL 937226ZZZZ
DIDN NO
HLOC
LSC
CLASS_FMT DN

ENTRY 5
HNTN
ESA_HLCL 937425XXXX
ESA_INHN NO
ESA_APDN NO
HLCL 937223AAAA
DIDN NO
HLOC
LSC
CLASS_FMT DN

You edit in LD15/CHG. Just select the entry and edit away. Pressing enter on a prompt will bypass it and not change anything at that prompt. LD21/PRT/CLID will print your clid tables like the above.

To apply, edit your station and put the entry number in your key, i.e. key 00 scr 1234 X, where X is the clid entry.

Now our cid transmits properly and will bypass my filters at home. Now if I could just get our telco to correct our name misspelling on the cid name...

Mike

(I learned all this from the forums!)