creating a centrevu supervisor logon

[hamfay]

Can anyone tell me the procedure for creating a Centervu Supervisor logon on cms?

 

[SF0751]

This question belongs in the Avaya Definity forum: forum690.
What version of CMS are you using? Do you have admin authority in CMS?

Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain

 

[hamfay]

I'm a novice administrator with virtually no documentation on this system. There is no indication of what version I am using. I also looked on the system and still could not find anything in the "help" area.

 

[SF0751]

If you check HELP - ABOUT in the CentreVu software, it should give you the version number.



Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain

 

[hamfay]

I have looked under "help" and there is no "about" field.

 

[SF0751]

Here is a link to all of the CentreVu Supervisor documentation from Avaya:

http://tinyurl.com/9i73

Are you checking in the GUI interface or the Unix system for the version information?



Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain

 

[hamfay]

Thank you for the link! I'm checking in the Unix system.

 

[SF0751]

If you sign on with the root login, enter cmssvc at the # prompt, and choose option 1. This will give you the version information.


Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain

 

[hamfay]

Thank you! The version is R3V8.

 

[SF0751]

I handle about 99% of my admin tasks from the GUI interface and use the CMS Admin manual. For version 8, here's a direct link:

http://support.avaya.com/edoc/docs/cms/cmsvuad1.pdf

.
Chapter 9 is the one you want to look at for creating new logon ID's.

If you're more comfortable in UNIX, check out

http://support.avaya.com/edoc/docs/cms/cms8si12.pdf

- Chapter 3 (assigning customer passwords).

Also, check out the "Getting Started" manual (

http://support.avaya.com/edoc/docs/cms/cms8sup1.pdf

).

And come on over to the Avaya forum - Forum690.

Good luck!




Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain