Is there a way to create a short code to point to another shortcode. I would like to shorten the "call pick up ext" can someone give me an example of the best weay to do it.
#32*N# , I was thinking to have the user just dial 22N# and thats it.
Answer is No, After Shortcodes, the next step is the LCR tables.
You can modify or create a custom shortcode to do what you want, but Avaya recommend the use of *N# format when you want the user to enter a number.
The other option is to use say 22XXX / N / Callpickupextn
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