I posted a question earlier in this forum regarding a historical chart that shows percentage that a given product contributes to total production, grouped by date (a stacked chart with one bar for each time period and each product's percentage represented by a diffrent color). The reason i couldn't get it to work was a bug in CR 8.5 (big surprise: considering how much i've used crystal you'd think i would have thought of that first) anyway, just thought i'd get the word out in case anyone is having similar problems and beating their head against the wall. Here is the email i got back from tech support it includes a url to download a zip file containing a fixed crw.exe.
Hi Ruairi:
Attached is your graph.
This is a bug in v8.5 and in order to see the % values, we had to do a "Max" of value and uncheck "don't summarize values" under the DATA tab in the chart expert.
Patch Info:
Graphing Running Total Expert Values Shows Incorrect Values When Summarized Field Contains Negative Values or with an Average Running Total field (set summary operation Avg)
ftp://ftp.img.seagatesoftware.com/outgoing/SIBeta/SCR/SR1390_8510.zip
If you have any questions, please contact technical support.
Best Regards,
Ed Lim
id 035
Crystal Decisions Technical Support
Ruairi
Could your manufacturing facility benefit from real time process monitoring? Would you like your employees to be able to see up to the minute goal and actual production?
For innovative, low cost solutions check out my website.
Hi Ruairi:
Attached is your graph.
This is a bug in v8.5 and in order to see the % values, we had to do a "Max" of value and uncheck "don't summarize values" under the DATA tab in the chart expert.
Patch Info:
Graphing Running Total Expert Values Shows Incorrect Values When Summarized Field Contains Negative Values or with an Average Running Total field (set summary operation Avg)
ftp://ftp.img.seagatesoftware.com/outgoing/SIBeta/SCR/SR1390_8510.zip
If you have any questions, please contact technical support.
Best Regards,
Ed Lim
id 035
Crystal Decisions Technical Support
Ruairi
Could your manufacturing facility benefit from real time process monitoring? Would you like your employees to be able to see up to the minute goal and actual production?
For innovative, low cost solutions check out my website.