CPU Swich Over Fail

[PhoneStar]

I have inherited a Meridian Option 61C with a release 25.47 and I’m a novice.
Now the problem, during the daily routines at midnight I found this:

DROL000 DAILY ROUTINE BEGIN
CCED LD135 BEGIN 00:08 27/3/2014

CCED219 Cannot SCPU: A stdby net resource(s) has a fault

DROL001 DAILY ROUTINE END
CCED LD135 END 00:08 27/3/2014

*CCED0219 – Cannot switch Cores because the standby net resource has a fault. One of the network shelves has a fault. Use the appropriate overlays to identify.

>LD 137
.stat
IOP 0 ENABLED (ACTIVE) IODUC
IOP 1 ENABLED (STANDBY: S/W STATUS) IOP-CMDU
CMDU 0 ENABLED (ACTIVE)
CMDU 1 ENABLED (STANDBY)
RDUN ENABLED
ELNK ENABLED
SDEV 0 OK (KC VALID)

>LD 135
.stat cni
CNI 0 12 0: remote = group 0 ENBL
CNI 1 12 0: remote = group 0 ENBL

Any help finding the problem would greatly be appreciated

 

[KCFLHRC]

It appears the the Network Shelf for side 1 has some sort of fault. Have you looked at that shelf and see if anything sticks out, red lights, etc.??

 

[PhoneStar]

There are all kinds of red LEDS, I will get a list for you. Thanks

 

[KCFLHRC]

Are all the toggle switches on the cards switched to the Enable position?

 

[PhoneStar]

Okay let me rephrase the cards with red LEDS are PRI and CNI-3 cards.
All toggles are in the ENB/NORM position.

 

[KCFLHRC]

The PRI could just be an unused card. The CNI should have both LED's lit on the inactive side on a 61. The active side should have the B LED lit

 

[PhoneStar]

On the CNI the A port, B port and C ports are all red LEDS

 

[KCFLHRC]

That would be correct for the inactive side, all CNI LED's lit. Active side A should be out

 

[PhoneStar]

Active side is lit as well

 

[KCFLHRC]

If all your CNI LED's are lit on both sides I'm surprised it is even working at all. You should probably get someone out to take a look at it that is Nortel Savvy

 

[PhoneStar]

I'm it. I'm the one man band. I tried emailing the guys that used to work here but no joy.

 

[KCFLHRC]

So you are saying the A, B and C LED's are lit on both CNI cards? In CPU 0 and CPU 1?

 

[PhoneStar]

Correct

 

[KCFLHRC]

Yikes, you have some serious issues. You could try a Sysload after hours and see if it straightens up

 

[PhoneStar]

How do I Sysload?

 

[KCFLHRC]

What kind of CPU's do you have? Usually it's the RST button but you have an old switch.

 

[KCFLHRC]

It might say MAN RST

 

[PhoneStar]

It's a PC68060E/128MB
64 Flash/64 DRAM
Display says: Running DISK OS IOP in slot 17
There are two buttons on the front, Man Int & Man Rst

 

[KCFLHRC]

MAN RST is the magic reboot button

 

[PhoneStar]

So on the standby CPU after hours just push the MAN RST button, I don't need to push and hold? This will restart the PBX? Just making sure I understand clearly, thanks.