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CPQNIC\Ethernet\Statistics registry Key

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sperky

IS-IT--Management
Aug 10, 2001
9
GB
Hi,

Hope some one may be able to help.
I have a problem on three of my Servers with the following error.

"Component Compaq NIC Agent Error: Unable to open registry subkey CPQNIC\Ethernet\Statistics. Cause this error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error.

After checking the Registry this key is not there but on other Servers it is.Hkey Local Machine\system\CPQNIC. Does anybody know what creates this Key on Installation, or how I can get this key on without just manually adding.

 
download latest versions of compaq agents on compaq.com and install them, this should resolve this issue...

had this problem several times before, re-installing or upgrading agents always worked

Bart
 
This usually happens on NT4 if the NIC agents were installed prior to Service Pack 4 (or later). As suggested, re-applying the CSP from Compaq will do the trick since it re-installs the agents.
 
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