I have a client with a CP150 that has been acting up. It will not respond and will need to be unplugged and plugged in again to reboot and then it works again. This issue pops up about every 8-10 weeks. Originally 2-3 years ago i was not able to get a back up but this may I went in and went direct with laptop and was able to get a full back up and then also did a software upgrade to the latest we had. Yesterday they called and again its not responding and a reboot fixed the issue. Not sure what else we can do but replace it ?????