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CP150 Issue-Lock up

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telllman

Vendor
Feb 9, 2010
337
CA
I have a client with a CP150 that has been acting up. It will not respond and will need to be unplugged and plugged in again to reboot and then it works again. This issue pops up about every 8-10 weeks. Originally 2-3 years ago i was not able to get a back up but this may I went in and went direct with laptop and was able to get a full back up and then also did a software upgrade to the latest we had. Yesterday they called and again its not responding and a reboot fixed the issue. Not sure what else we can do but replace it ?????
 
Maybe do a REINTALL then do a restore.


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Toronto Canada
 
New PS was 2 years ago. It's probably failed again.

Marv ccna
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Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
 
So to be clear you recommend a current back up. Then default the cp150 and then reload in the back up ???
 
I assumed you had replaced the PS already but was still trouble for the past 2 years.
Make sure you get the 8volt version if you try another PS.

Yes default via REINSTALL then restore Current or older backup is what I meant.


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We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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Toronto Canada
 
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