CP150 - digits per extension

[jcw2]

Just setting up a CP150 (3.1 software) on a MICS 7.1. The MICS is using 4 digit extension numbers to match with the DID numbers and save confusion with the users. It was my intention to have the mail boxes also match.

Under configuration/switch properties on the CP it is showing the VM dn as 6705 but digits per extension: 3.

I am unable to create mail boxes because CP will only accept 3 digits and it says there must be a valid extension number!

Any ideas on how to change the CP to accept 4 digits?

 

[jcw2]

I hate to answer my own question but I think I've found the answer. A re-initialize will likely fix this as it was originally done with 3 digits in the MICS.

 

[CTCINY]

That is right. If it was already installed on a 3 digit dial plan then you need to reinstall the voicemail

What doesn't kill you only makes you stronger.

If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

 

[norstarboy125]

re-install all the way..