CP100 Tranfer to Specific Path on CCR Tree 2

[shortedpair]

Does anyone know if it is possible to tranfer a caller to a specific path on a CCR tree? I know how to transfer the caller to a specific CCR tree, but would like to send the caller to a certain path. Ex. Customer has an info. box with current events and gets lots of calls asking about events and would like to be able to dump caller to that specific path on tree. Thanks.

 

[endlesswinter]

How about just setting up an info mailbox and point the CCR at that box, then do f980 transfer.

 

[CTCINY]

If this is Call Pilot you can. Under Auto Attendant and General Properties set the starting CCR feature code to 911. Then when you want to transfer a call to a path dial feature 9, tree number, path number. Example is if caller needs to go to tree 2 path 4 dial feature 924

What doesn't kill you only makes you stronger.

 

[RikRodgers]

Thanks, CTCINY. I really do learn something new every day.

For this application, I usually use endlesswinter's suggestion- f986 to info box. It's nice to know I've got options, though.

 

[endlesswinter]

Thanks. As RikRodgers said, I to learn something new everyday here. Good stuff!