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CP100 Auto Attendant Voice "Dying"

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Tele-tech

Technical User
Apr 21, 2021
103
CA
Hey all,

We have a client with a CP100 where the recording is, for lack of better term, dying. You know that slow-mo voice you hear on electronics when they're dying?

We had her reboot the CP100 yesterday, and it came back fine with the proper sounding recording, but now today it's gone by to the static/slow deep voice.

Would this be an issue with the power supply, or an issue with the CP100 itself? Anyone out there have a similar problem?
 
Never heard of that before.

Things to try

-Replace the Power Supply.

If still an issue:
To clear any glitches
-Upgrade it to 3.1 (even if it's 3.1 already) using the front slot, ask if need to know how.

If still an issue:
-Perform a REINSTALL and program from scratch






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