CP-PIV will cannot boot from RMD 2

[DogBiscuits]

I am having trouble with 81C CP-PIV running 4.5 (CS1000 MG). I am upgrading to 5.5 but it doesn't detect the install media. I used the mkbootrmd.bat to format the RMD but no luck.

I have tried the Nortel provided 512MB 5.5 install CF, a SanDisk 512MB CF, & a SanDisk 1GB CF.

I noticed a similar thread without a solution thread798-1292505


Thanks in advance,

jnjarboe76

 

[Triton101]

So, when you are plugged into COM1 on the faceplate of the CPU you are working on, do you get anything when you reset it with the RMD in?

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[DogBiscuits]

FYI...Here is what I did to fix the issue:

Since it would not boot from Any RMD and it is basically a PC until VxWorks boots up I decided to look at the BIOS. You can briefly see a prompt, press F1 to enter BIOS, when you reset the CP-PIV. I hit F1 several times but I couldn't get into the BIOS. So I connected a USB keyboard to the USB port on the front of the CP-PIV and hit F1 on the USB keyboard. That worked! I checked the Boot order in the BIOS, it was set to the internal disk first. I changed the boot order to look at the external disk first and now it works fine. Now it boots up exactly like the instructions indicate. I loaded 5.5 on it Thursday and it is working fine.

P.S. We opened a ticket with Nortel. I told Nortel what I did and they agree that this is the correct solution. The BIOS was incorrectly set from the factory.

Sincerely,

John

 

[911guru]

You get a star for fixing your own problem! Nice troubleshooting work.

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&handle=911guru