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CP picking up to fast.

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NortelGuy585

Technical User
Oct 20, 2010
32
US
Is there a way to program the AA greeting table 1 to pause a few seconds before picking up? because of the lag between the call being picked up and voices being transmitted some customers are getting confused because you miss the first couple seconds of the greeting being played?

- Keith "Norstar Newbie"
 
do you have the AA table set up to answer the lines at 0 rings if so change it to 1 ring or more that should do the trick
 
record dead air in front of AA greeting

6 months until ski season starts...sadly i must resign myself to the warmer weather"this will include a normal 8-5 work day, 5 days a week"
 
The couple second breathing maybe the best, I'm not sure 1 ring will help other than if you allow for a 2nd ring the caller ID info comes in
 
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