CP 150 Mini voice mail delay

[jimcoo]

I have a CallPilot 150 Mini.

One of my users occaisionally complains that voice mails are delayed.
For instance, he notices he has a voice mail message at 3pm, and when he calls the person back, they say they left the message at 1pm, and my user is sure there were no messages indicated on the display from 1-3pm.

I have tried deleting his voice mail and re-creating it, but the problem still occurs.

Any ideas of what to do?

Thanks,
Jim

 

[PERRYPJ]

Your beating a dead horse, do a search on late delivery

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[jimcoo]

The search for 'late delivery' came up with nothing.

Jim

 

[cook1082]

Found this thread, but I would check the general delivery mailbox for a ton of messages and delete them.

http://tek-tips.com/viewthread.cfm?qid=1255254

 

[stsguy]

try turning off auto date and time in system programming. when set to yes the incoming caller id info changes the time on the pbx which is where the call pilot gets time from

WORK SMART NOT HARD