CP 150 Call Center Reporting RDB server errors

[joe8762]

I've got a CP150 ver 1.5.32.01 with my primary UI set to NVM. I'm using the call center app., and have CC reporting. Every once in a while the RDB server either stops receiving or the CP stops sending data. The RDB error code is 10054 and the error continually repeats until I either restart the Server with the CC Reporting Master or cycle the power on the Call Pilot. What's up? I've had this problem several times. Thanks in advance.

 

[telemarv]

I would try reloading your reporting software.

 

[joe8762]

I've reloaded the CP Reporting master software. I was wondering about known software problems and patches. Where on the Nortel website etc. Has anyone else had this issue with rel. 1.5? Had the same experience this morning.