CP 150 Backup and lost Mail Boxes

[trclubb]

A) can the restore option be used to reload anouther call pilot. both are cp 150 but one is a rls 1.5 and the other is a rls 3.1. does it look at the serial #. what will it do if we did try to restore a new unit from an old one.
B) I have a unit that paperwork say,s it had 64 M Boxes and keycodes for anouther 36 ( 100 total ). when i did a install on it to clean it out the main unit only came back with 20 M Boxes. Not the 64 it showed.when i entered the other key codes it gave me 56 but not the original 100. C) when i go into reports, a lot of time it will give a web page error instead of a report. then after a couple of time it will give me the report. is this normal

 

[PERRYPJ]

The backup is only good on the system you back up from

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[curlycord]

A - You can restore to a new unit with the same software, then upgrade the software.
You then need to restore key codes via Nortel KRS system because of the serial number changing.

B - You need to re-add ALL keycodes

C - Never heard of the issue, perhaps upgrade to latest.

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[trclubb]

thank you for the info. Kind of had that thought. also makes the backup not that important